Access & Delivery.

All English Ginglish products and services are digital and live-online. We do not ship any physical goods. Course delivery happens through:

• Email (welcome email, Zoom link, session reminders, recordings)
• WhatsApp (daily micro-lessons and community updates)
• Zoom (live interactive sessions with the trainer)
• Recording links (unlisted playback for lifetime access)

After a successful payment:

• You will receive a welcome email within 15 minutes with your Zoom joining link, batch details, and next steps
• A WhatsApp welcome message follows shortly, adding you to the cohort broadcast
• The live Zoom sessions run on the batch date and time communicated during enrollment
• Recordings are shared via email and WhatsApp within 24 hours of each live session

In rare cases, delays may occur due to payment verification, incorrect contact details submitted at checkout, or unusually high enrollment volume. If you have not received your welcome email within 24 hours, please contact us.

Depending on the moment in the cohort, you may receive:

• A Zoom link and calendar invite for both live sessions
• Daily WhatsApp micro-lessons (short, practical, 2 to 5 minutes each)
• Session recording links after each live session
• PDF worksheets and scripts for the practice drills

Access details are sent to the email address and mobile number provided during enrollment.

To ensure smooth delivery, please:

• Provide an accurate email address and mobile number at checkout
• Ensure WhatsApp is active on the mobile number provided
• Have a stable internet connection for the live Zoom sessions
• Check your spam, promotions, or updates folders if you do not see our email
• Add jagmohan@englishginglish.com to your safe-senders or contacts list

English Ginglish is not responsible for failed delivery due to incorrect contact information submitted by the student.

If you do not receive access within 24 hours of a successful payment, please write to us with:

• Your full name (as used at checkout)
• Your registered email address and mobile number
• A payment screenshot or Razorpay transaction ID

We will assist you within one business day, usually much sooner.

Because everything is digital or live-online:

• No courier or physical shipping is involved
• No shipping or handling charges apply
• No shipping address is collected at checkout

For delivery-related support, please contact: