100% Money-Back. No hard questions.

We're able to make this promise because we've built this course around real, tested practice. If it doesn't create a shift for you, we don't want to keep your money.

To claim your money-back guarantee, email us within 7 days of your final live session with the following details:

• Your full name (as used at checkout)
• The registered email address and mobile number
• Your Razorpay payment ID or transaction reference
• A short note on what didn't work for you (this helps us improve the course; it is not a hurdle to your refund)

We do not require you to justify or defend your decision. If you genuinely feel the course didn't help you, that's enough.

The guarantee is designed for people who show up and try. To be eligible, we ask that you:

• Attend both live Zoom sessions (or watch the recordings if you couldn't make it live)
• Read and participate in the WhatsApp micro-lessons
• Try at least a few of the practice drills in a real conversation

If you enrolled and never opened a single lesson or joined a session, please reach out anyway. We'll still work something out fairly. We just can't call it a failure of the course if it was never used.

Changed your mind before the batch begins? No problem. Email us before the batch start date and we will process a full refund with no questions asked.

Once approved:

• Refunds are typically processed within 7 to 10 business days
• The amount is credited back to the original payment method whenever possible
• Bank or UPI settlement times may add 2 to 5 additional business days depending on your provider

Refunds are also available in the following cases:

• Duplicate payment made accidentally for the same batch
• Wrong amount charged due to a payment gateway or processing error
• Technical issue on our side that prevents you from attending the sessions or accessing the recordings, and we cannot resolve it within a reasonable time

We'd much rather refund you directly and quickly than have you go through a chargeback. If you're unhappy for any reason, please email us first, and we will resolve it fairly and fast.

Unjustified chargebacks after full participation may result in loss of access to future English Ginglish programs, and we may share participation records with the payment provider if a dispute is raised.

Include the details from Section 2 in your email. We respond within one business day and process approved refunds promptly.

English Ginglish reserves the right to update this Refund & Cancellation Policy. Updated versions will be posted on this page with a revised "Last updated" date. Your continued use of our products after such changes constitutes acceptance of the updated policy.

See also our Terms & Conditions, Privacy Policy, and Delivery Policy.