Your data. Handled with care.

We may collect the following information from students, waitlist members, and visitors:

We use your information to:

• Deliver access to your purchased courses and cohort programs
• Send lesson updates, framework cheat-sheets, and course announcements
• Respond to support queries and enquiry-form messages
• Improve our teaching, curriculum and student experience
• Process payments, enrollments and refund requests
• Notify you about new courses, cohort launches, or limited-time offers (only if you have not opted out)

Certain English Ginglish programs are delivered through WhatsApp or private community groups:

• By enrolling in such programs, you consent to receive course-related messages on WhatsApp
• You may participate in group discussions, framework practice threads, and live Q&A rooms
• Please avoid sharing sensitive personal information in group chats

We are not responsible for information voluntarily shared by participants in public or group discussions.

Payments are securely processed through trusted third-party payment gateway providers. We do not store your full debit / credit card, net-banking, or UPI details on our servers. Our current payment partner is:

• Razorpay (razorpay.com)

Additional gateways may be added in the future to expand payment options. All such providers are PCI-DSS compliant.

We do not sell your personal information. We may share limited information only with:

• Our payment gateway provider (for processing your payments)
• Transactional email providers (for delivering welcome and course emails)
• Course hosting platforms (YouTube, our web portal, Google Classroom if applicable)
• Analytics tools (to understand aggregated website usage)
• Legal authorities, only if required by law

If you voluntarily share testimonials, reviews, screenshots, audio feedback or success stories, we may use them for marketing and promotional purposes on:

• Our website and landing pages
• Social media platforms (Instagram, LinkedIn, YouTube, etc.)
• Paid advertising campaigns
• WhatsApp broadcasts and email newsletters

If you ever want your testimonial removed, simply email us and we will honour the request.

We take reasonable steps to protect your information from unauthorised access, misuse or disclosure, including encryption in transit, secured server access, and least-privilege data handling. However, no online platform is 100% secure, and we cannot guarantee absolute security against every threat.

Our website and landing pages may use cookies and analytics tools to:

• Understand visitor behaviour on the site
• Improve user experience and site performance
• Measure the effectiveness of our marketing campaigns

You may disable cookies through your browser settings. Certain features of the site may not function correctly if cookies are disabled.

English Ginglish programs are generally intended for working professionals, business owners, and students aged 16 and above. We do not knowingly collect personal information from children below 13 years of age. If you believe such information has been collected in error, please contact us to have it removed.

You may contact us at any time to:

• Update your personal information
• Correct inaccurate data
• Request deletion of your personal data (subject to legal / accounting requirements)
• Opt out of promotional communication

Our courses may use third-party platforms such as:

• WhatsApp (Meta) for cohort communication
• YouTube (Google) for lesson hosting
• Google Classroom (where applicable)
• Razorpay for payment processing
• Resend / transactional email providers

Your usage of these services may also be governed by their respective privacy policies.

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date. We encourage you to review the policy periodically.

For any privacy-related questions, data access or deletion requests, please contact:

See also our Terms & Conditions, Refund Policy and Delivery Policy.